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European Shippers’ Council defends survey results

A carrier group has attacked a report from the International Transport Forum that challenges the role of alliances. The European Shippers’ Council has now stepped up to defend the quality of the data in the report

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European Shippers’ Council defends quality of its customer satisfaction survey and calls for carriers to engage in dialogue

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This copy is for your personal, non-commercial use. For high-quality copies or electronic reprints for distribution to colleagues or customers, please call UK support at +44 (0)20 3377 3996 / APAC support at +65 6508 2430

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