Carriers and forwarders chart a course through troubled waters
As container shipping emerges from its recent round of consolidation, carriers, forwarders and shippers are seeking new ways of improving the industry. But in the rush to avoid commoditisation of box shipping, lines may start competing with some of their biggest customers in an effort to get closer to end users
Container shipping is on the cusp of a transformation that is moving the dialogue from freight rates to one of value-added customer service
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